RETURNS

We only supply genuine products and services to our customer and unfortunately we do not offer any refund or exchange for any products which we sell from our online portal. For any after use product defect kindly contact the Brand customer care.

Hence we request you not to return any products to us.

EXCHANGES

We only replace items if they are defective or got damaged during shipping.  If you need to exchange your product, kindly contact us on +91-9954451225 and post email confirmation from our end please send your item to: Dhemaji Radio Service, Dhemaji Chariali, Opposite LICI, Dhemaji, Assam – 787057

Note: Kindly always make your order box opening video to get your claims swiftly.  Failing to provide order opening video may result in exchange request rejection.

SHIPPING

To return your product, you should mail your product to: Dhemaji Radio Service, Dhemaji Chariali, Opposite LICI, Dhemaji, Assam – 787057

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item to us, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.